Service Support

Instructions for Using the RPP210 Portable Receipt Printer I. Preparation Before Using the Portable Receipt Printer 1. Battery Installation 1) Lift the belt buckle upwards to open the battery cover and then open the battery compartment cover. 2) As shown in the picture, insert the battery into the battery compartment, making sure the positive and negative terminals are not reversed. 3) Then close the battery compartment cover. 2. Paper Roll Installation Instructions 1) Hold the top cover with both hands and apply slight force to open the paper tray cover. 2) As shown in the picture, insert the paper roll into the paper tray, paying attention to the paper orientation. If inserted incorrectly, printing will not be possible. 3) As shown in the picture, pull out part of the paper roll, making sure the paper roll is pulled out of the paper tray. 4) After straightening the paper roll, close the top cover. II. Portable Receipt Printer...

RPP210 Portable Receipt Printer Product Introduction 1. Portable Receipt Printer Appearance 1) Paper Feed Button 2) Power Button 3) Charging Indicator 4) Status Indicator 5) Top Cover 6) Main Body 7) Front Cover 8) RS232 Serial Port Socket 9) Power Interface 10) USB Interface 11) Battery Box Rongda RPP210 Portable Printer Accessories Standard Accessories Optional Accessories 2. Portable Receipt Printer Printing Performance Printing Method: Line Layout Thermal Paper Width: 58mm Print Width: 48mm Resolution: 8 dots/mm (203dpi) Dots per Line: 384 dots Printing Speed: 50～80m/min...

RPP210 Portable Printer Usage, Storage, and Battery Safety Precautions 1. Portable Printer Safety Precautions (1) This printer can only use the dedicated batteries and power adapter provided by our company. Otherwise, it may cause product damage, battery leakage, fire, or even explosion. (2) Do not throw the battery into fire, do not short-circuit, disassemble, or heat the battery, otherwise it may cause battery leakage, fire, or even explosion. (3) The liquid in the battery is corrosive. If the battery leaks due to improper operation and the liquid gets on your skin or clothing, please wash it off immediately with clean water. If it gets into your eyes, please rinse your eyes thoroughly with plenty of clean water and seek emergency medical attention. (4) Do not open the paper tray cover while printing or immediately after printing. Do not touch the paper tray with your hands or any part of your body...

RPP200 Portable Printer Connection and Indicator Light Instructions: 1. Portable Printer USB Connection: A USB cable is included as an optional accessory. Connect the printer to your computer's USB port and install the driver. 2. Portable Printer Wi-Fi Communication: This allows you to communicate with your device using wireless networking technology. Wi-Fi is a brand of wireless network communication technology owned by the Wi-Fi Alliance. Its purpose is to improve interoperability between wireless network products based on the IEEE 802.11 standard. Advantages of Wireless Networks: Wireless networks do not require cable connections; instead, they use radio waves to connect and transmit signals. They offer advantages such as freedom of movement, no line restrictions, quick and easy installation, and easy expansion...

Introduction to the Basic Functions of Rongda Technology RPP200 Handheld Portable Printer 1. Preparation Before Using the Handheld Portable Printer 1.1 Battery Installation 1) Pull up the belt buckle to open the battery cover and then open the battery compartment cover. 2) As shown in the picture, insert the battery into the battery compartment, making sure the positive and negative terminals are not reversed. 3) Then close the battery compartment cover. 1.2 Paper Roll Installation and Usage Method 1) Pry up the cover opening button or pinch the sides of the cover with your fingers to open the paper compartment cover with slight force. 2) As shown in the picture, insert the paper roll into the paper compartment, paying attention to the paper orientation. If inserted incorrectly, printing will not be possible. 3) As shown in the picture, pull out part of the paper roll, making sure to pull the paper roll out of the paper compartment. 4) After straightening the paper roll...

Rongda RPP200 Portable Receipt Printer: Appearance and Performance Features I. Portable Receipt Printer Appearance 1) Paper Feed Button 2) Status Indicator Light 3) Battery Power Indicator Light 4) Error Indicator Light 5) Power Button 6) Main Body 7) Cover Opening Button 8) Transparent Cover 9) Front Cover 10) Power DC Interface 11) USB Interface 12) Battery Portable Receipt Printer Accessories Standard Accessories Optional Accessories II. Portable Receipt Printer Performance Features 1. Printing Performance Printing Method: Line Layout Thermal Paper Width: 58mm Print Width: 48mm Resolution: 8 dots/mm (230dpi) Dots per Line...

Rongda RPP200 Portable Receipt Printer Usage and Safety Precautions 1. Safety Precautions for Portable Receipt Printer (1) This printer can only use the dedicated battery and power adapter provided by our company. Otherwise, it may cause product damage, battery leakage, fire or even explosion. (2) Do not put the battery into fire, do not short-circuit, disassemble or heat the battery, otherwise it may cause battery leakage, fire or even explosion. (3) The liquid in the battery is corrosive. If the battery leaks due to careless operation and the liquid gets on your skin or clothing, please wash it off with clean water immediately. If it gets into your eyes, please rinse your eyes thoroughly with plenty of clean water and seek emergency medical attention. (4) Do not open the paper tray cover during printing or immediately after printing. Do not touch the printer with your hands or any part of your body...

Troubleshooting and Driver Installation for 80mm Mini Receipt Printer I. Troubleshooting When the printer malfunctions, refer to this section for appropriate troubleshooting. If the problem persists, please contact your dealer or manufacturer. 1. Indicator lights on the control panel are not lit. Check if the power cord is correctly plugged into the printer, power adapter, and power outlet. Check if the printer's power switch is on. 2. Indicator lights are normal, but the printer does not print. Run a self-test to check if the printer is working properly. If the self-test fails, please contact your dealer or technical service personnel. If the self-test is successful, check the following: (1) Check the interfaces at both ends of the cable connecting the printer and the computer. Also confirm that the cable meets the requirements of both the printer and the computer...

I. Cleaning an 80mm Thermal Receipt Printer 1. Cleaning the Printhead When the printer exhibits any of the following conditions, the printhead should be cleaned: (1) Unclear printing; (2) Unclear vertical column of the printed page; (3) Loud paper feeding noise. The steps for cleaning the printhead are as follows: (1) Turn off the printer power, open the top cover, and remove any paper if present; (2) If printing has just finished, wait for the printhead to cool completely; (3) Wipe away dust and stains on the surface of the printhead with a soft cotton cloth dampened with anhydrous ethanol (wrung out); (4) After the anhydrous ethanol has completely evaporated, close the top cover and try printing again. 2. Cleaning the Sensors of an 80mm Thermal Receipt Printer When the printer exhibits any of the following conditions,...

80mm Series Receipt Printer Interface Introduction and Description I. Serial Interface of the Receipt Printer The serial interface of the 80mm series printer adopts the RS-232 standard, with a communication baud rate selectable at 115200bps, 9600bps, 19200bps, or 38400bps (adjustable via DIP switch), 8 data bits, no parity, 1 stop bit, and supports RTS/CTS and XON/XOFF handshake protocols. The pin functions of each pin of the receipt printer serial interface are defined as follows: Diagram of connection between the receipt printer serial interface and the POS host serial interface: II. Parallel Interface of the Receipt Printer The parallel interface socket of the 80mm series printer...

Instructions for the switches, buttons, and indicator lights of the Rongda RP80 series thermal printer. 1. Power switch of the RP80 thermal printer The power switch is used to turn the printer on and off. The power switch of the printer is located on the left side of the printer. Pressing the "-" button of the switch turns the printer on; pressing the "O" button turns the printer off. Note: (1) Turn on the switch only after the power supply is connected. 2. Buttons and indicator lights of the RP80 thermal printer The buttons and indicator panel are shown in the figure below: Button and indicator light function description: 3. Setting the printer mode The printer is set to the default value at the factory. However, the setting can be changed for the user's special needs. Using the printer bottom...

Installation and Operation Instructions for Rongda RP80 Series Thermal Receipt Printer 1. Unpacking and Inspection of Parts: Upon unpacking, please check the included parts. If any are missing, please contact the supplier or manufacturer. 2. Connection Method for Thermal Receipt Printer (1) Ensure both the printer and PC are turned off. Plug the included data communication cable into the printer's data port and the other end into the PC's USB/Ethernet port. (2) If equipped with an electrically operated cash drawer, plug the RJ-11 connector on the cash drawer into the printer's cash drawer port (the cash drawer specifications must conform to the printer's cash drawer driver specifications). (3) Connect the printer's dedicated power adapter. Please use the included dedicated power adapter. ...