Contact Us

After-sales service hotline: 400-800-0596

Dear Customer:

Hello! To improve communication efficiency and ensure your issues receive a timely response, please select the appropriate service method from the following options based on your needs:

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I. Product After-Sales Service and Technical Support

If you encounter any problems during use, we recommend seeking assistance through the following channels first:
1. Follow the "Rongda Technology" WeChat official account (scan the QR code below) and contact online customer service;

2. Click the QR code icon on the right side of the page to initiate an online conversation;
3. Call our technical support hotline: 400-800-0596. (Weekdays: 09:00-12:00, 13:15-20:30; Weekdays: 09:00-12:00, 13:15-18:00.)

We apologize if we are unable to reply promptly due to a high volume of inquiries; we will process your request as soon as possible.

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II. Product mail-in repair service

If you need to send your equipment for repair, please be sure to send it to our officially designated repair center and include the following materials separately in the packaging:
Return address, contact information, packing list, and details of the fault.

Xiamen Headquarters After-Sales Service Center
Contact Person: Cai Meili
Telephone: 15359340780
Address: Rongda Science and Technology Park, No. 88 Tonghui South Road, Tongan Industrial Concentration Zone, Xiamen City, Fujian Province

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III. Opinions and Suggestions
We sincerely welcome your valuable feedback on our products and services. Please send your emails to service_support@rongtatech.com. Your feedback will help us continuously improve. Thank you for your support and trust in Rongta Technology!