Rise to the challenge and be full of confidence in the future.

Be proud of yourself, stay true to your original aspirations, and thrive amidst the magnificent changes.
After-sales engineers are usually quiet, hardworking, and selfless. Occasionally, they encounter older customers who are unfamiliar with electronic products, which increases the difficulty of providing guidance and requires great patience from the engineers. With intermittent guidance over the phone, the equipment gets running, and a simple "thank you" from the customer is the most gratifying thing for the engineers.
The most dreaded thing during the repair process is getting a machine for catering services. A layer of oil is standard on such machines, and they emit an unpleasant odor. Turning them on to inspect for dead or live pests disturbs other colleagues. As an engineer, dedication to one's job is a basic responsibility. Upon receiving such a machine, the first step is to disinfect the exterior with alcohol, then deal with the pests, maintain a 6S environment in the office, and then perform the testing.

Being busy is a particularly happy and fulfilling thing — Ma Henglei

Before August, the after-sales department faced a daunting task. The colleagues in this department either had no family or didn't want one, their motivation stemming purely from their love for after-sales work. "Working overtime makes me happy," a new employee, upon receiving a challenging task, joked before bursting into laughter.
When they were busy, they didn't even have time to drink a sip of water and often forgot to eat. In the sweltering July heat, several grown men worked in a cramped space. By the end of the day, their clothes were often soaked with sweat, then dried again, and so on. There was no air-conditioned room, but they persevered and finished their work despite being drenched in sweat.

Striving forward, we are full of confidence in the future.

The time when a department faces the greatest pressure is often also the time when its potential is greatest. Employees are full of enthusiasm, and internal vitality is stimulated. At such times, it is a great opportunity for outstanding internal talent to emerge and for outstanding talent from other departments to join. Like the lyrics say, "Keep running... How can you see the brilliance of life if you don't persevere to the end? Better to burn brightly than to linger on, one day it will sprout again..." After 2-3 years, the after-sales service will have an effectively managed and dynamic team, fully supporting Rongda's new round of development. No matter what the future holds, those who leave after-sales will be confident, professional, and excellent wherever they go. Never forget your original aspirations, and forge ahead with determination.