Mixue Ice Cream RP80VI Label Printer User Manual

I. Connection steps for the RP80VI Mixue Ice Cream store label printer:

1. InOn the cash register interface, clickLabel printer settings:

2. SelectLabel printer 1, label machineConnection method selectionUSBClick the printer dropdown menu and select:Rongda RP80VI (displayed on some systems:)RONGTA USB Label Printer)
Click "Save" in the bottom right corner, then print a test label. If a test label appears, the connection is successful. (If label printers 2, 3, 4... are enabled, make sure they are all disabled.)

II. Connection steps for the RP80VI Lucky Coffee store label printer:

1. InOn the cash register interface, clickLabel printer settings:

2. SelectLabel printer 1, label machineSelect serial port for connection methodThere are 4 serial ports to choose from (each serial port needs to be selected and tested one by one), and the baud rate is 19200.
Click "Save" in the bottom right corner, then print a test label. If a test label appears, the connection is successful. (If label printers 2, 3, 4... are enabled, make sure they are all disabled.)

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II. Frequently Asked Questions about RP80VI

1. How do I print the self-test page?

Solution: First, turn off the printer, then press and hold the FEED button.If you press and hold the button while turning on the machine, a self-test page will be printed automatically.

2. Printer paper feed error (printing extra blank labels, paper only extending a short distance, 7 beeps indicating an error)

Solution: Press and hold FEEDHold down the buttonI heard the printer beeping.2Release the sound and proceed with label learning and calibration.

3. The printer only feeds blank paper and does not print any content.

Solution: The printer paper is installed backwards. If it is installed backwards, please try installing it in the correct orientation. Check the printer name in step 2 above.If the character becomesblankor

“??“(You can try printing on the USB cable of the front desk ticket machine. If it prints normally, then it's a USB cable transmission problem and you need to replace the USB data cable.)

4. Printer prints blurry.

Solution: Because the printer has not been cleaned for a long time, the print head has become contaminated with dirt and needs to be cleaned with alcohol.

5. How to determine if there is an abnormality when the printer is beeping?

6. Printer DIP switch definition, how to set printer functions using DIP switches?

Solution: Unscrew the small cover screw on the bottom of the printer; you'll see an 8.A DIP switch can be used to configure the printer. For example, to disable the buzzer, the DIP switch can be adjusted.2Adjust to off (OFFThe position is as described.

7. Instructions for using a roll paper printer:

III. Routine Maintenance of RP80VI

1. Routine printer maintenance

1.1 Cleaning the printer exterior and paper trayPlease useWipe gently with a wrung-out damp cloth.PrintCheck the machine exterior and the inside of the paper tray. Note: The damp cloth must be wrung out completely.

1.2 Movement serviceRegular cleaning is essential, especiallyWhen print quality deteriorates, the following method can be used: Gently wipe the print head with anhydrous alcohol soaked in degreasing cotton until it is clean.

1.3 Printer Cleaning Instruction Video:

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2. Use and daily storage of printer paper

2.1 Newly purchased printing paper should be stored away from direct sunlight or high temperatures. Do not open the packaging when storing it.

2.2 After printing, please store the documents at room temperature (about 20℃) away from light to effectively extend the document's shelf life.

2.3 Paper roll installation and tearing operation:

3. Appendix (After-sales contact information)

Contact number: 4008000596

Customer service contact QQ1: 2896793231 Customer service contact QQ2: 1912942672

After-sales contact information:

Recipient: After-sales Service Department (Recipient)
Telephone: 15359340780
Address: Rongda Science and Technology Park, No. 88 Tonghui South Road, Tongan Industrial Concentration Zone, Xiamen City, Fujian Province
Return/Repair Instructions: When returning the device for repair, please include the return address, contact information, a list of all items packed in the box, and a detailed description of the malfunction in the package. This will help improve the efficiency of the return process. Thank you for your support! If no information is provided or the item is sent cash on delivery, it will be returned according to the sender's information!